Returns & Exchanges
We want you to love your Elegant Art Treasures piece. If it is not right for you, you may return it within 30 days of delivery.
Conditions
- Items must be unused, in their original condition and in the original packaging.
- Custom or made-to-order pieces are final sale and cannot be returned.
How to start a return
Email us at hello@elegantarttreasures.com with your order number before sending anything back. We will reply with the return instructions.
Refunds
Once we receive and inspect your return, your refund is issued to the original payment method within 5 to 10 business days.
Return shipping
Return shipping costs are the customer’s responsibility, unless the item arrived defective or you received the wrong item. In that case we cover the return shipping.
Exchanges
To exchange a piece, contact us and we will help you choose a replacement.
For shipping times and rates, see our Shipping & Delivery page.