Returns & Exchanges

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 Shipping & Delivery

At Elegant Art Treasures (EAT), we believe that true luxury is worth the wait. Every piece in our collection is an artisanal masterpiece, hand-finished and meticulously inspected before it begins its journey to you.

    1. Processing Times (The Artisan Promise)

Because our pearl bags are handcrafted with precision, please allow 3 to 5 business days for us to prepare and safely package your order. We take this extra time to ensure that your treasure arrives in flawless, boutique condition.

    1. Shipping Methods & Delivery

We partner with premium carriers to ensure your order is handled with the utmost care.

    • Domestic (Canada): Standard shipping typically takes 3 to 7 business days.

    • International (USA & Global): Delivery times vary by destination, typically ranging from 7 to 14 business days.

    1. Shipping Rates

    • Complimentary Shipping: We are pleased to offer Free Standard Shipping on all orders over $300.

    • Flat Rate Shipping: For orders under $300, a flat shipping fee will be calculated at checkout based on your location.

    1. Tracking Your Treasure

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can follow your package’s journey directly through the carrier’s website.

    1. International Customs & Duties

For our international collectors, please note that your order may be subject to import duties and taxes once it reaches your country. These charges are the responsibility of the recipient. We recommend contacting your local customs office for more information.

    1. Signature Requirement

To ensure the safety of your high-value purchase, all Elegant Art Treasures shipments require a signature upon delivery. Please ensure someone is available at the shipping address to receive your package.

Questions?

Our team is here to help you every step of the way. If you have any questions regarding your shipment, please reach out to us at Support@elegantarttreasures.com.

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